How can we help?

Yes! Our Free plan includes 500 MB storage, version control, barcode tracking, and unlimited viewers and commenters. Paid plans unlock more storage, advanced features like PDF comparison, and team user seats.

Click "Start for Free" on our homepage. You can sign up with your email, or use Google or Microsoft login for one-click registration. No credit card required.

CoLabel is optimized for PDF files, especially print-ready graphic PDFs like labels and packaging. You can also upload images (PNG, JPG) as attachments or references.

Individual files can be up to 100 MB. Your total storage depends on your plan — from 500 MB on Free to 100 GB on Business.

CoLabel uses a hierarchy: Company → Product → Market → SKU → Files → Versions. This mirrors how product companies actually work. Each label lives in a logical place, and you can find any file in seconds.

CoLabel automatically creates a new version and preserves the previous one. You get a complete version history with timestamps. Nothing is overwritten — you can always go back.

Yes! The hierarchy includes "Market" as a level, so you can have the same product with different labels for Germany, France, USA, etc.

When you upload a PDF, CoLabel automatically checks if it's fully vectorized — meaning it will print sharp at any size. You'll see a green checkmark if it's print-ready, or a warning if it contains raster elements.

Click the "Share" button on any file. You can copy a link or invite people by email. You control whether they can view only or also comment.

No! Viewers and commenters are free on every plan, including Free. Only team users (who can upload and manage files) count toward your plan limit.

Team users can upload files, create products, manage the workspace, and access all features. Viewers and commenters can only view shared files and leave comments.

Yes! CoLabel supports real-time collaboration. Multiple people can view the same file simultaneously, see each other's cursors, and comment in real time.

Click anywhere on the PDF and start typing. Your comment is attached to that exact spot. You can also tag team members with @mentions to notify them.

Yes! You can highlight text, draw rectangles, circles, arrows, or freehand. All annotations stay attached to the file.

Our measurement tool lets you select any element on the PDF and see its real size in millimeters. This is crucial for checking if barcodes, icons, or text meet minimum size requirements for print.

Yes! When you upload a PDF, CoLabel automatically detects and extracts barcodes. You can see all barcodes across your products without opening individual files.

A dynamic QR code can be changed after it's printed. The QR image stays the same, but where it leads (the URL) can be updated anytime in CoLabel.

Yes! CoLabel includes built-in analytics. You can see scan counts, when people scanned, and general location data.

We offer: Free (€0), QR Only (€5.99/mo), Solopreneur (€9.99/mo), Startup (€49.99/mo), Business (€99.99/mo), and Enterprise (custom). All prices are for yearly billing. See full details at /pricing.

Yes, cancel anytime. No long-term contracts, no penalties. Your access continues until the end of your current billing period.

Yes, we offer a 14-day money-back guarantee on all paid plans. Contact us within 14 days of purchase for a full refund.

Yes. All files are encrypted at rest (AES-256) and in transit (TLS 1.3). We use trusted infrastructure providers and follow industry best practices.

Yes. We're a Portuguese company and fully comply with GDPR and EU data protection laws.

Yes. You can download your files anytime. For a complete data export, contact support@colabelms.com.